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Support

Support

Quick answers for setting up and using exeye.

Frequently Asked Questions

What can exeye do?

You chat with exeye in plain language to set up two kinds of automation: Smart Alerts, which watch for a real-world or website change and notify you when it happens, and Scheduled Summaries, which generate and deliver recurring content, like a daily lesson, workout, or news digest, on a schedule you choose.

How do I set up a Smart Alert?

Just tell exeye what you want to watch for. For example, “let me know when this product goes on sale.” If your request is missing a detail, exeye will ask a quick follow-up, then confirm once the alert is set up. It checks periodically and sends a notification when the change is detected.

Why didn’t I get a notification?

Make sure notifications are enabled for exeye in your device settings and in the App. Alerts are checked periodically and on a best-effort basis, so there may be a delay, and an alert only notifies you once the watched change is actually detected.

What are credits?

exeye uses a credit system to meter its AI features. Free accounts get a periodic credit allowance; a premium subscription and one-time top-up packs are available for more. Running the assistant, checking alerts, and generating summaries use credits.

How do I reset my password?

On the sign-in screen, enter your email and use the reset-password option to receive a reset link.

Still need help?

Talk to us

Send an email and include the address associated with your account plus a short description of the issue.

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